Pinnacle Elevators are based in West Yorkshire and since 2013 provide excellent service throughout the whole of the UK, we provide regular planned preventative maintenance to minimalise the chances of any breakdowns which are backed by our 24 hour, 7 days a week call out response; so that we can rectify any potential issues as soon as they arise.
Pinnacle Elevators is committed to meeting your needs and as a result, the majority of our business is from repeat custom and referrals. From the outset of any project, be it a simple one-off task or a large, multi-site contract, our team will ensure that operational procedures and clear communication lines are embedded.
Combining skilled engineers with access to live information to manage workflow from beginning to end, we track the entire project. We engage in continual management and benchmarking to ensure the highest levels of service and reporting in line with service level agreements.
Our field-based engineers operate nationally within local geographical areas, which ensure continuity of staffing and a thorough understanding of the clients’ needs, the service agreement, and the site. We pride ourselves on being able to provide clients with reliable response times, information and updates on progress, and personal attention at all times. As part of our continued commitment to deliver great service, we have available a client log-on facility to enable secure access to our management system which provides up to date information regarding service delivery.
The management team has considerable lift industry experience with multi-national lift companies. Our approach, however, is tailored to local needs, flexible to the client’s expectations, but with the reliability of a national supply network.
We focus on building a relationship with our clients to remove communication barriers and enable us to deliver a personal service.
We undertake service visits, call-outs and repairs, to full modernisation and replacement, and welcome the opportunity to earn your trust.
“Pinnacle Elevators will deliver you the best service in the industry”.